Frequently Asked Questions

Our store is open Monday-Sunday from 9am-5pm.

Yes we offer delivery in a 10 to 15 Mile Radius from zip code 33324

We have not enabled shipping yet.  We have our shipping methods set up and will enable them soon

we will deliver to addresses within a 10 to 15 mile radius from zip code 33324 or we will make arrangements with customers in the South Florida area for in person pickup.  We will message you when your order is ready.

We accept cash, credit/debit cards, and mobile payments through Apple Pay and Google Wallet.

We at [Your Company Name] take great pride in the quality and craftsmanship of our gourmet treats, including our beloved pretzels. We understand the disappointment that can come with receiving a product that has been damaged in transit. Here's how we address such concerns:

• Inspection on Arrival: Upon receiving your order, we kindly ask that you inspect your items for any signs of damage. Our pretzels and other treats are carefully packaged to withstand the journey, but unexpected conditions can sometimes lead to damage.
• Reporting Damage: If you find that your pretzels or other products have suffered any damage, please contact us within [specific time frame, e.g., 24-48 hours] of receiving your order. We request that you provide photographic evidence of the damage to assist us in our quality assurance processes.

In the rare event that your order arrives damaged or incorrect due to our error, please contact us within 24 hours of receipt.  We will need you to provide photographic evidence of the issue. Once we receive the evidence, we will review each case individually and, at our discretion, may offer a replacement or store credit.