Terms of Use for T's Gourmet Delights
Last Updated: February 09, 2024
Welcome to T's Gourmet Delights! We're excited to offer you a selection of premium gourmet chocolates and related products through our website, mobile applications, and other sales channels. These Terms of Use govern your interaction with our services and your purchase of our products.
1. Acceptance of Terms
By using any services provided by T's Gourmet Delights ("we", "us", or "our"), including our website, mobile apps, and other sales channels, you agree to these Terms of Use. If you do not agree, please refrain from using our services.
2. Age Restrictions
You must be at least 18 years old, or the age of majority in your jurisdiction, to use our services or make a purchase. For products containing alcohol, you must be at least 21 years old, and compliance with age verification is required at delivery.
3. Ownership and Intellectual Property
Our services, including the website and mobile apps, and all content therein are owned by T's Gourmet Delights. Our trademarks, logos, and service marks are our property and may not be used without our prior written consent.
4. User Conduct
You agree to use our services responsibly and lawfully, not infringing on the rights of others or our operation. You will not use our services for unauthorized advertising or harmful activities.
5. Disclaimers and Limitation of Liability
Our services and products are provided "as is" without warranties of any kind, except as explicitly stated herein. We're committed to quality, but we disclaim all other warranties to the fullest extent permitted by law. Our liability for any issues arising from your use of our services or products is limited to a refund or replacement of the products.
6. Third-Party Services
Our services may rely on or provide links to third-party services, which are not under our control. We are not responsible for the content or practices of these third-party services.
7. Compliance with Laws
You agree to comply with all applicable laws and regulations in your use of our services and your purchase of products.
8. Indemnification
You agree to indemnify and hold harmless T's Gourmet Delights, its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms of Use, or your violation of any law or the rights of a third party.
9. Termination
We reserve the right to terminate or suspend your access to our services for any violation of these Terms of Use or for any other reason we deem necessary to maintain the integrity and security of our services.
10. Changes to Terms of Use
We may update these Terms of Use from time to time. By continuing to use our services after these changes are posted, you agree to the revised terms.
11. Governing Law
These Terms of Use shall be governed by the laws of the jurisdiction where T's Gourmet Delights is established, without regard to its conflict of law provisions.
12. Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Contact Us
For any questions or concerns regarding these Terms of Use, please contact us at our designated customer service address or email.
Thank you for choosing T's Gourmet Delights for your gourmet chocolate needs. We're dedicated to providing you with high-quality products and a positive shopping experience.
Return and Refund Policy for T's Gourmet Delights
Effective Date: February 9, 2024
Welcome to T's Gourmet Delights! We are committed to ensuring the satisfaction of our valued customers with our premium gourmet chocolate products. Due to the nature of our business and the products we offer, please carefully review our Return and Refund Policy outlined below.
1. Final Sale Policy
Due to the perishable nature of our gourmet chocolates and our status as a small business, all sales made through T's Gourmet Delights are final. We cannot accept returns, offer exchanges, or provide refunds once an order has been processed and shipped.
2. Quality Assurance
We take great pride in the quality and craftsmanship of our gourmet chocolates. Each product is carefully inspected before shipping to ensure it meets our high-quality standards.
3. Damaged or Incorrect Orders
In the rare event that your order arrives damaged or incorrect due to our error, please contact us within 24 hours of receipt with photographic evidence of the issue. We will review each case individually and, at our discretion, may offer a replacement or store credit.
4. Cancellation Policy
Orders can only be canceled before they have been processed for shipping. If you wish to cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled, and the sale will be considered final.
5. Shipping
We are not responsible for products damaged or lost in transit. We highly recommend selecting a shipping option that includes tracking and insurance. In the event of a shipping issue, please contact the carrier directly.
6. Temperature-Sensitive Products
Our gourmet chocolates are sensitive to heat. While we take precautions to protect our products during warmer months, we cannot guarantee their condition upon arrival. Please consider the shipping destination's climate when placing your order.
7. Customer Responsibility
Please ensure the accuracy of the shipping address at the time of your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, we cannot issue a refund or send a replacement.
8. Exceptions
Any exceptions to this policy will be determined at the sole discretion of T's Gourmet Delights on a case-by-case basis.
Contact Us
Your satisfaction is important to us. If you have any concerns or questions regarding your order, please contact us at info@t’sgourmetdelights.com. We're here to help.
Thank you for choosing T's Gourmet Delights for your gourmet chocolate indulgences. We appreciate your understanding of our policies, which are designed to ensure the highest quality of our products and the viability of our small business.
Copyright © 2024 T's Gourmet Delights - All Rights Reserved.
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